Resources

Practical answers, proof, and tools.

Everything here is written by the team that does the work — guides on managed IT and nonprofit software, real case studies, and straight answers to the questions people actually ask.

Notes being written by hand beside an open laptop on a desk

Changing IT providers →

What a good handover looks like, what to have in hand before it starts, and what the first ninety days should bring.

Our IT person quit →

What to secure, and what to ask for, when your only IT person leaves.

Questions to ask an MSP →

The questions worth asking before you sign, and how we answer each one.

Managed IT vs break/fix →

How paying per visit compares with a monthly plan, and when each one fits.

Slow IT support →

Why IT support feels slow, and how to raise it before you change anything.

Windows 10 end of support →

What Windows 10’s end of support means, and your options for each computer.

Business Premium vs Standard →

The same Office apps on both Microsoft 365 plans. What Premium adds, and who needs it.

Microsoft 365 security audit →

Twelve checks that show whether your Microsoft 365 is actually secure.

Cyber insurance requirements →

The security controls insurers ask about, and how to show you have them.

Ransomware recovery plan →

A one-page plan to write this week, built on CISA’s guidance.

Onboarding & offboarding checklist →

What IT needs to do on an employee’s first day and last day.

IT support by company size →

What usually breaks at each size, and the kind of IT that fits.

Remote and hybrid IT →

The setup that keeps a team working from home secure and supported.

Case Studies →

SIEMAG TECBERG's production data off the whiteboard, and the nonprofit we run ourselves — proof, not promises, disclosure included.

Blog →

Deep, experience-led articles: what managed IT costs, when you've outgrown your IT guy, escaping the nonprofit tool pile, and more.

FAQ →

Straight answers: contracts, pricing model, implementation, service area, and how the two sides of Aweeba fit together.

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