Straight answers to the questions people actually ask.

Jim Johnson, a Navy veteran who has worked in IT since 1998, founded Aweeba in 2020 and still runs it. About Jim →

Littleton, Colorado, serving the Denver metro.

We're based in Littleton and serve the Denver metro as a service-area business: Denver, Aurora, Lakewood, Littleton, Centennial, Arvada, Westminster, Thornton, Boulder and nearby communities, on site and remote. Outside the metro we support clients remotely and partner with local technicians for on-site work.

A small team, on purpose: the people who support you know your account.

Most Fully Managed clients are 15–70 people across the Denver metro — that is the sweet spot. Smaller businesses with straightforward technology start on IT Essentials, and complexity rather than headcount decides which. Program-running nonprofits and industrial businesses are our specialties, with professional-services firms close behind.

Yes. IT Essentials is the entry point at \$500/month, and it is built for exactly that: laptops and Microsoft 365, no servers, one location, nothing exotic. What moves a small business up is complexity rather than size — a very small company that runs a server, a VPN and a compliance obligation belongs in Fully Managed. Tell us what you run and we will tell you which one fits.

Manufacturing, engineering and professional services. See IT for manufacturers, IT for engineering firms and IT for professional services.

Yes. We set up discounted Microsoft 365 nonprofit licensing and don't charge per seat, so volunteers are covered rather than counted. See IT for nonprofits.

We take stock and put the foundations in. We inventory every computer, account and system you run, set a security baseline across them, write down how everything is set up, and fix the things that matter most first. You see what we found, and what comes next, in writing.

Fast, human response — no tier-1 runaround. Our system resolves routine issues automatically; anything it can't goes to a senior engineer on a small team that knows your account. Support hours are Monday–Friday, 8–5 Mountain. We publish measured response numbers only once our own ticket data proves them.

Yes. That is what co-managed IT is for: your IT person keeps the work that depends on knowing your business, and we take the overflow, the time off and the routine security work. How co-managed IT works →

We work on twelve-month agreements that renew each year. Most of the work in a managed IT relationship lands in the first ninety days — cleaning up what we inherit, getting monitoring and backups right, closing the gaps — and a twelve-month term lets us spread that cost evenly across the year instead of billing it to you up front. It also means we are both committed to the same outcome rather than re-deciding every thirty days.

IT Essentials from $500/month and Fully Managed IT from $1,500/month. The exact number depends on the technology environment and how much of it we are responsible for — you get yours after one assessment. See how the number is built →

No. There is no public per-seat model for Managed IT — we price the environment we are responsible for and give you one predictable monthly rate, so hiring three people does not add a line to your invoice.

We do proactive managed IT rather than a reactive hourly model — an hourly service pays us when your technology fails, which is the wrong incentive to build a business on. Defined Professional Services engagements are still available: migrations, assessments, office buildouts and remediation are scoped and quoted as projects.

You get everything — passwords, documentation and data — with no exit fee. It's your environment; we just run it.

Included. Endpoint detection, patching, MFA, email filtering and tested backups are part of both engagements; training, phishing simulations and assessments are available on request. How we handle security →

Not how much security you get — both include endpoint protection, patching, MFA and monitoring, because we do not sell the insecure kind. The difference is how much of your technology we are accountable for. Essentials is core proactive management for a straightforward, cloud-only environment; Fully Managed is the full outsourced-IT relationship, including day-to-day helpdesk, servers, network, vendor coordination and technology planning. Both, side by side →