IT support for a business that has never had any.
Two or three people. Laptops, Microsoft 365, one location, no server. That is the easiest kind of technology environment there is to look after — and it has been priced for years as though it were the hardest.
Almost everything written about managed IT was written for companies with servers, branch offices and a hundred staff, and the price tags matched. So you have been running it yourself. At your size that is a perfectly reasonable thing to have done — the work is not difficult. It is just constant, and it never belongs to anyone.
Aweeba IT Essentials starts at $500 a month.
What changes is that it stops being someone's second job.
You get a senior engineer who knows your setup by name, and a number that answers during business hours. Somebody watches the computers and fixes things before you notice them. Updates go on to a schedule, and somebody confirms they landed.
When you hire, the accounts and the laptop are ready on the first morning. When someone leaves, their access ends that day, and you are not the one trying to remember which nine services they were in.
Every month, on every computer we look after.
- Endpoint monitoring, patching and EDR
- Microsoft 365 and identity administration
- MFA and security-baseline management
- Device health, asset inventory, documentation
- Remote support from a senior engineer, business hours
Support is included. There is no meter running and no allowance to spend down — when you need us, you call.
From $500 a month, priced by what we look after.
The number follows your technology environment — how many computers we are responsible for — rather than how many people you employ. Users are unlimited. Take on three people this year without adding a computer and nothing about your price changes.
A twelve-month agreement, both ways: your rate cannot move for the term. Add a computer and it moves at your next invoice, take one away and it moves down the same way, and we tell you before either lands.
Setup is scoped when we write the agreement, and it is yours to pay up front or spread across the term. Projects and migrations are quoted before they start. Nothing reaches an invoice you haven't seen.
PRICED BY ENVIRONMENT · SUPPORT INCLUDED · TWELVE-MONTH RATE HOLD
It has a shape, and the shape is the point.
Up to about eight computers, one location, no server. Laptops and Microsoft 365 — the setup most small offices actually have. Essentials was built for that and priced for it.
If you grow past it, we will say so on the way rather than at renewal. What we would quote you then is Fully Managed — different scope, different rhythm, a different service. Not a bigger version of this one.
Knowing where a service stops is how you know who it was built for.
Three questions and you will have your number.
Answer these and we will come back with the actual monthly figure for your setup. One reply, written by a person, not a form.
Would rather talk it through?
Book 30 minutes with our teamAsk us the same things you would ask anyone else.
Whoever you end up speaking to, four answers will tell you most of what you need to know.
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Can this number move without my setup changing?
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Who is my escalation, by name, on day one?
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Am I on a contract, and how would I leave?
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Do you back up our Microsoft 365 data, or do you assume Microsoft does?
If someone cannot answer those in plain language, that tells you something. That includes us.