It's the first question everyone asks, and the one most IT companies answer with "it depends" followed by a form. Here's the straight version.
The honest short answer
For small and mid-size organizations, managed IT is usually priced one of three ways: per user, per device, or as a flat monthly rate for the organization. Industry surveys and published MSP pricing commonly land in the range of roughly $100–$250 per user per month for full-service support — helpdesk, security, patching, backup, and strategy. Denver isn't an outlier; local pricing lives in the same neighborhood.
The spread is wide because the word "managed" hides enormous differences. At the bottom of the range you often get monitoring plus an hourly bill for anything that actually happens. At the top you get a real security stack, tested backups, and someone who answers the phone. The number on the quote matters less than what's inside it.
What actually drives the price
Four things move the number more than anything else:
- How much is included versus billable. "Unlimited support" and "8 included hours" can carry the same sticker price. One of them has a second invoice hiding behind it.
- The security stack. Endpoint detection, email defense, MFA management, and security training are either in the rate or sold back to you later — often right after something scary happens.
- Who answers the phone. A tier-1 call center is cheap to run. Senior engineers aren't. You feel this difference on your worst day, not in the demo.
- Backup and recovery. Backups that are stored is one price. Backups that are tested, with a written recovery plan, is a different level of service entirely.
The costs that hide outside the quote
When you compare quotes, ask about the edges: onboarding fees, after-hours rates, on-site visit charges, "project work" definitions, and what happens to the price when you add people. Per-user pricing quietly punishes growth — every hire raises your IT bill. That's backwards for a growing team, and it's the main reason we don't publish a seat price at all: our managed IT rate is sized by the environment we're responsible for, not by how many people you employ. (Unlimited users is the separate promise on the Aweeba Platform.) Our reasoning is on the pricing page, and which engagement you belong in is a page of its own — no form required.
Cheap IT is the most expensive kind
One more honest thing. The organizations that come to us hurting are rarely the ones who paid too much — they're the ones who paid too little, got monitoring-plus-hourly, and discovered the real price during a ransomware event or a week of downtime. Managed IT is one of those purchases where the cost of the service and the cost of not having the service are wildly asymmetric.
We publish where it starts — IT Essentials from $500/month and Fully Managed IT from $1,500/month — and then quote your actual number. If you want that number for your actual organization, with your current stack and your real requirements, a free IT risk review gets it to you in one conversation.